How to contact us

You are a private customer and would like to know how to obtain a SCHUFA report or have questions about our products and services? You are an entrepreneur or an employee of a company and are interested in a SCHUFA partnership or require further information about our services? You already are a SCHUFA partner and need advice? We are glad to help you.

For private customers

We are available to answer your questions regarding SCHUFA and our products and services!

Privatkunden ServiceCenter
Postfach 10 34 41
50474 Köln

Or give us a call:

  • Telephone: 0611 - 92780*

*Mon–Fri, from 8 a.m. to 7 p.m., except on national public holidays.

For companies

You have questions regarding our services or require information regarding a SCHUFA partnership?

We will support you with our industry-specific expertise.

For SCHUFA partners

You are a SCHUFA partner and have a question?

Then please contact our contractual partner support that will help you at any time.

  • Telephone: 0234 - 9761200
  • E-mail: