I have discovered inconsistent data in my SCHUFA account. How can I have it changed? If you find that the information displayed is no longer up to date or that errors have crept in, we will be happy to adjust it for you. You will find the following in your SCHUFA account

• both on the details page of your SCHUFA entries
• as well as in the personal data

the possibility of correcting SCHUFA data. Simply click on the "Contact us now" button.

In addition, the SCHUFA app offers an entry point for correction notifications in the help section under "Help & Contact".

You will then be redirected to our help portal where you can enter the required information. If a copy of the document is required, you can upload it directly or take a photo with your cell phone.

As soon as you submit the form, we will take care of the change. We will contact your business partners if you have any questions about specific issues.

You can then check the status of the processing at any time at under 'Check correction status'. Simply enter your SCHUFA application number and click on 'Check status'.