Whether it's a credit agreement, current account or installment purchase: although we receive information on credit-related transactions from our contractual partners, we cannot verify the facts as we are not involved. Only the reporting company and the person concerned have direct contact with each other and are aware of the facts.

For this reason, SCHUFA has established a query process: If we receive information from you that your data is incomplete or incorrect, we will clarify this in consultation with the reporting company. We follow up on any information immediately. If the information stored is incorrect, we will correct it as quickly as possible.

us if you have any questions about the data in your SCHUFA report.