No, the ombudsman procedure serves to protect consumers and you as the complainant will not incur any costs, apart from personal expenses such as telephone or postage costs. Any costs incurred as a result of advice from a lawyer will not be covered.
No, the ombudsman procedure serves to protect consumers and you as the complainant will not incur any costs, apart from personal expenses such as telephone or postage costs. Any costs incurred as a result of advice from a lawyer will not be covered.