Corporate Social Responsibility

Building on our corporate mission statement "We create trust," we have developed a corporate social responsibility mission statement that we stand behind as a whole company. It forms the basis for our actions, which we report on in accordance with the German Sustainability Code.

The focus of our CSR activities is on issues that are particularly relevant to our business activities, on which we have a significant influence through our own actions, and where our stakeholders expect a particularly strong commitment from us. As part of a materiality analysis, we have therefore identified the CSR issues that are relevant to us and set specific targets that we want to achieve with our activities.

We want to be a reliable contractual partner for companies in terms of data handling and legal security. To achieve this, we have established a compliance management system that is regularly certified by TÜV. We have defined our corporate principles in a Code of Conduct.

We have grouped our CSR-relevant activities into five fields of action: Customers and Products, Digital Society, Workplace, Environment and Purchasing, Community.

As Germany's leading solution provider of credit reporting and information services for companies and consumers, we are committed to creating transparency in an open dialog and providing information about our work and its economic benefits.

With our Covid-19 Dashboard, we regularly provide key figures on the credit behavior of companies and private individuals during the Covid-19 crisis. These are based on analyses of the SCHUFA data pool. By comparing them with data from previous years, conclusions can be drawn about the impact of the Covid-19 crisis on consumers and companies. These are complemented by current surveys of consumers and of solo self-employed individuals and microenterprises. The Covid-19 Dashboard is displayed in German.