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CONVENIENT CUSTOMER JOURNEY FOR YOUR CUSTOMERS.

EFFECTIVE RISK MANAGEMENT FOR YOU.

Arrows that lead in one direction to a decision until the arrows part in two directions

Recognise opportunities and risks in business with private customers.

Increasing digitalisation makes many demands of your company – despite the opportunities it offers. The digital world and the anonymity associated with it pose considerable challenges to your risk management. Business opportunities and also risks in the form of payment defaults and fraud have to be identified. What is particularly important here is that the customer journey must not be disrupted, because uncomplicated, digital processes have now become a given for your customers. So you need solutions that enable business to be transacted quickly, securely and compliantly.

HOLISTIC SOLUTIONS

FOR YOUR VARIED CHALLENGES.

CREDITWORTHINESS
Payment complete notice on smartphone

Can your customer pay?

The art of effective risk management involves finding a balance between potential business and the risk of payment default – without any laborious checking processes. Our unique database and many years of scoring expertise enable us to make accurate forecasts, providing you with a reliable decision-making basis for your business.

identity
Man looking to the side and to the front

Is your customer who they say they are?

Clarity about your customers’ identities is particularly important due to the anonymity of online business and associated fraudulent activities. To minimise risks, protect against fraud and meet regulatory obligations, you need efficient real-time checking processes – without disrupting the customer journey. This is where our solutions come into play.

Compliance
People shaking hands

Can you do business with this customer?

Regulatory requirements are becoming evermore complex. Compliance checks are mandatory for many of your transactions with private customers. However, in many cases this involves a great deal of effort – some of it manual. We will support you with up-to-date and valid information, as well as with efficient checking processes.

Fraud Prevention
Person with mask using smartphone

Does your customer want to pay at all?

Against the background of digitalisation, fraud is an ever-greater challenge for companies. In order to counter this, you need suitable tools and effective processes – meaning fraud prevention. Our digital solutions recognise patterns that indicate fraud in real time and will help you to prevent actual fraud.

DATA QUANTITY MEETS DATA QUALITY

MEETS DATA PROTECTION.

Data about almost all people with legal capacity in Germany.

Thanks to a nationwide data pool of risk-relevant information about natural persons, we have unique knowledge of the customer groups relevant to you. You too can benefit from this data protection, thus optimising your risk management.

Up-to-date, objective and valid information.

The high quality of our data is based on our reciprocity principle. This allowsus, and thus also our contractual partners, to be informed directly about new and changed information. The result? A highly topical and valid data pool.

Big data primarily means data security and data protection.

Great quantities of data result in great responsibility. Handling personal data with sensitivity has the highest priority for us. Take decisions on the basis of secured, up-to-date information, including in relation to data protection and compliance.

ACCURATE SCORES.

FULLY TAPPED POTENTIAL.

jlnöl

SCHUFA-Scores for every phase of the customer life cycle.

In order to put your assessments of your customers’ creditworthiness on a valid basis, you need a strong partner. Our scoring procedures are based on mathematically statistically recognised and proven methods that enable reliable and accurate forecasts of the creditworthiness of your customers to be made. No matter whether for the application phase for business with new customers, for existing customer relationships or for dunning or collection processes.

YOUR CONTACT

WITH US.

For interested parties

Vertrieb Digital Sales

Kormoranweg 5
65201 Wiesbaden
digital-sales@schufa.de
Tel.: +49 611 9278-3000

Mo. - Do. 08 - 17 Uhr Fr. 08 - 16 Uhr
Mo. - Do. 08 - 17 Uhr
Fr. 08 - 16 Uhr
For existing customers

SCHUFA Vertragspartnerbetreuung

Kormoranweg 5
65201 Wiesbaden
vpbbo@schufa.de
Tel.: +49 234 9761-200
Fax: +49 611 9278-109

Mo. - Do. 08 - 17 Uhr Fr. 08 - 16 Uhr
Mo. - Do. 08 - 17 Uhr
Fr. 08 - 16 Uhr